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In a world where it is becoming increasingly easy to shop for everything online, even your groceries, we recognize the need to know who you are shopping with. We aim to be more than just another faceless online store among an endless sea of websites.
How HDE came to be:
HDE started in 2007, by a young couple who had a dream to play with gadgets and gizmos all day long since they are of the Geekus Maximus species. Desperately wanting to make this dream a reality, they figured out a way to tinker all day and earn extra income, all the while working from their basement in their pjs. They started small, finding various electronics and items that they could offer at a competitive price. They were ambitious though, rarely turning away new products they found. They felt that if someone was making it, someone out there wanted to buy it.
Why should you shop with HDE?
When HDE started to develop into a bustling business, we sat down to decide on a few core values that HDE would follow--to provide great service to their customers and to make it clear why their customers should shop with them:
Shop with HDE Directly: We house everything we sell. We are not a marketplace, avoiding potentially unreliable third party sellers that might not take responsibility for what they sell to you.
Simple Shipping fees: A no hassle, flat shipping cost on all US orders. Options to upgrade shipping services are available if urgency requires faster shipping.
One Location: Everything is shipped directly from our warehouse in Pennsylvania.
Real People to Talk To: Our customer service team, offering general and technical support, is located right here in our Pennsylvania office and they are happy to help you should any issues arise.
We expect you to have a great experience when you shop with us. Should we fall short of your expectations, just give our customer service team a call or send them an email and they will do their very best to make you happy!
In this age of technology, we recognize that you have many shopping options available right at your fingertips, so we are excited to see you here! There will always be more and more websites popping up that you can shop at, some good, some bad, but we will do our best to make sure we are a positive contender in that mix.
Learn More About Us
Check out our blog for product spotlights, store news, links to technical info and more.
We promote the spirit of volunteerism and being active members in the community. Giving back is important to us and we make it a priority to contribute to and participate in activities in our community. Local organizations and events that we have worked with in the past, as well as ones that we plan to support in the future, are:
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